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Garlands is planning to create a further 3,000 jobs over the next three years, including vacancies in South Shields and new call centres outside the North East.
Garlands is to set up a new 47,000 sq ft call centre in South Shields by February 2008, with the creation of up to 800 jobs.
Garlands has announced plans to create a further 320 jobs at its call centres in Hartlepool, Middlesbrough and Stockton, taking the total Teesside workforce to about 3,500.
Garlands is to create 80 jobs at its call centre in Middlesbrough, having won a new customer service contract from discount airline Easyjet.
Garlands is creating an additional 150 jobs at call centres in Hartlepool, Middlesbrough and Stockton, with a new building opening at the Contact Centre Village in Stockton.
Garlands is to create up to 90 new jobs at its call centre in Hartlepool by mid-2006, having won a contract to provide customer services for the Dot student mobile phone service.
Garlands is creating a further 70 jobs at its call centre in Hartlepool, taking the workforce to 1,400.
Garlands has announced plans to set up a multi-million pound travel industry call centre complex at Preston Farm in Stockton, with four buildings each holding up to 250 staff.
Garlands is to create a further 150 jobs at its call centre in Middlesbrough, taking the workforce to 1,550.
Garlands is planning to recruit a further 250 staff at its call centre in Middlesbrough by the end of July.
Garlands has won permission to set up a four-storey office block in Hartlepool by September, in order to house up to 250 of its call centre staff.
Garlands is to recruit 200 staff for a new call centre at the Centre North East office block in Middlesbrough, having won a new contract from an internet service provider.
Garlands is recruiting a further 100 staff at its outsourcing call centre in Hartlepool, and plans to open a third Teesside centre in the coming months which will employ 500 staff within three years.
Garlands is to create a further 400 jobs at its call centre in Hartlepool, having won two new contracts from companies sub-contracting out their customer service departments.