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Aviva is planning to transform Willow House in Norwich into a major motor insurance claims handling office, with the creation of 400 jobs.

Aviva is to acquire Friends Life, the insurance group with 3,500 staff in London, Manchester, Bristol and Salisbury, for £5.2bn.

Aviva is to sell RAC, the Birmingham-based roadside assistance business with about 4,000 staff, to Carlyle Group for £1bn.

Aviva is to sell its Australian insurance and pension operations to National Australia Bank for £452m, in order to fund acquisitions in India and China.

Aviva has sold the Bristol-based British School of Motoring to German private equity firm Arques Industries, with the transfer of more than 600 staff at 96 local centres.

Aviva has sold HPI, the vehicle checking service with gross assets of £112m and 180 staff in Salisbury and Harrogate, to Solera Holdings.

Aviva is to sell its RAC auto windscreens business, including 100 fitting centres and 700 mobile units, to Arques Industries of Germany for undisclosed terms.

Aviva is to acquire LIG Life Insurance of South Korea for £73m, in partnership with Woori Finance.

Aviva has announced proposals to cut costs in its UK insurance business by £300m over the next two years, which could lead to the loss of thousands more jobs at Norwich Union.

Aviva is to acquire Erasmus, the Dutch insurance company with gross assets of about £650m, from Wustenrot & Wurttembergische.

Aviva is to acquire AmerUs Group, the US-based life insurance company, for £1.6bn.

Aviva has sold the vehicle solutions businesses of RAC to VT Group for £87m, including Lex Transfleet, Lex Defence, Lex Defence Management and RAC Software Solutions.

Aviva has sold Lex Commercial, Lex Auto Logistics, Lex Fleetserve and Lex Multipart Defence to Imperial Holdings of South Africa for £50m, which will involve the transfer of 1,300 staff.

Aviva is looking to expand its recently-acquired RAC motoring business by adding 1.8m customers.

Aviva, the insurance company, is to relocate 800 Glasgow-based call centre staff to a new site nearby next year.

Aviva is to acquire RAC, the motoring services group that offers roadside recovery, driving schools and insurance services, for £1.1bn, which will result in the loss of 1,700 jobs and the transfer of back-office functions abroad.

Aviva has sold its Your Move estate agency and surveying operations to a management buy-out backed by Barclays Private Equity for £42m.

Aviva is to sell the Bournemouth-based commercial insurance business of Hill House Hammond to Folgate Partnership for an estimated £15m, which will involve the transfer of 250 staff.

Aviva is planning to open an insurance call centre in India with 1,000 staff, prompting speculation about the possibility of job losses in the UK.

Aviva is considering plans to open a Norwich Union insurance call centre in Sheffield with the creation of up to 700 jobs, as part of an ongoing review of its nationwide property portfolio.

Aviva is planning to relocate 750 Norwich Union insurance staff to a new multi-million pound call centre in Norfolk, and sites are being considered at Thorpe and Costessey.

Aviva is to sell its general insurance business in Pakistan to New Jubilee Insurance, while its 63% stake in the Commercial Union Life Assurance Company of Pakistan is being sold to the Aga Khan Fund for Economic Development.

Aviva is to sell its Spanish general insurance business to Groupama of France for £157m.